Privacy policy
At Ghar Na Gathiya, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our traditional Gujarati snacks.
1. Information We Collect
When you place an order or interact with our website, we may collect:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order and transaction details
- Information you provide through our contact or enquiry forms
We only collect information that is reasonably required to provide our products and services.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Confirm orders and provide shipping updates
- Respond to your questions and requests
- Provide customer support
- Improve our products, website, and shopping experience
- Send promotional offers or updates, where permitted
3. Payment Information
Payments are processed through secure third-party payment providers. Ghar Na Gathiya does not store your complete debit card, credit card, UPI, or banking credentials on our servers.
4. Shipping & Delivery
We share necessary information such as your name, phone number, and delivery address with our shipping or logistics partners solely for fulfilling and delivering your order.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and provide a better shopping experience.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
7. Third-Party Services
We may use trusted third-party services for payment processing, shipping, analytics, marketing, and website functionality. These services may process information according to their own privacy policies.
8. Marketing Communications
If you have provided your contact details or opted in to receive communications, we may send you information about Ghar Na Gathiya, new products, offers, festivals, and promotions. You can request to stop promotional communications at any time.
9. Data Retention
We retain your information only for as long as reasonably necessary for order processing, customer service, business records, legal requirements, and other legitimate business purposes.
10. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information directly from children.
11. Your Rights
You may contact us to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information where applicable
- Opt out of promotional communications
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements. Any updates will be posted on this page with the revised date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact Ghar Na Gathiya through the contact details provided on our website.
Ghar Na Gathiya
Traditional Gujarati Snacks • Made with Groundnut Oil
Email: support@gharnagathiya.com
Phone: +91 75679 01620